Privacy Policy for Cascade

This Privacy Policy describes how Cascade, Inc. and its affiliated companies (referred to as "Cascade," "we," "our," or "us"), handle and share information about our valued customers like you when you engage with our products, interact with our mission, or explore our services. We take your privacy seriously and are committed to ensuring that your information is protected. This policy applies to our website, Cascade.com, and other related services (collectively, the "Cascade Services").

HOW WE COLLECT INFORMATION ABOUT YOU

We may collect various types of information about you, including your name, contact details, shipping and billing information, and interactions with our websites and stores. This information is collected when you provide it to us while using the Cascade Services. For instance, when you make a purchase, donate, subscribe to our emails, participate in campaigns, or request information, we gather the necessary details to fulfill your request and deliver a personalized experience.

Additionally, we may automatically collect certain information when you use the Cascade Services, such as device identifiers (like IP address) and your preferences to enhance your browsing experience. To measure the effectiveness of our advertising campaigns, we may also collect information outside the Cascade Services. Rest assured that we protect your data and adhere to applicable privacy laws.

HOW WE USE INFORMATION ABOUT YOU THAT WE COLLECT

The information we collect serves various purposes, all aimed at delivering an exceptional experience to you. We use it to process and ship your orders, respond to your inquiries, enhance our products and services, and communicate with you about our advocacy efforts, initiatives, and missions.

Our goal is to provide you with personalized content, tailor-made to match your interests and preferences. We may also use your information to support causes we believe in and to improve our business intelligence.

Rest assured, we will never use information collected through our activism campaigns to send you commercial product advertising.

HOW WE SHARE INFORMATION ABOUT YOU THAT WE COLLECT

Your privacy is important to us, and we do not disclose your information to third parties, except for specific purposes. For instance, we may share information with service providers who help us process payments, manage orders, or deliver products.

Furthermore, we may share information with certain non-affiliated partners for content personalization and marketing purposes. When we collaborate with selected reputable companies, we may disclose your name, postal address, transaction data, and product interests to provide you with relevant information.

Rest assured, your personal data is safe with us, and we do not sell your information for commercial purposes.

YOUR CHOICES ABOUT HOW WE USE AND SHARE INFORMATION ABOUT YOU

We respect your preferences and provide options for controlling how we use your information for marketing and promotional purposes. You can choose to decline communications or unsubscribe from our emails by following the instructions provided at the bottom of the emails.

Additionally, you have the option to opt-out of text messages or calls at any time. We want to ensure that your interactions with us are meaningful and respectful of your preferences.

CORRECTING OR UPDATING YOUR INFORMATION

Your satisfaction is vital to us, and we offer the option to correct or update the information you have previously provided. If you wish to request changes to your information, please contact us using the information provided in the "Contact Us" section.

COOKIES AND OTHER SIMILAR TECHNOLOGY

We use cookies and similar technologies to collect information about your interactions with the Cascade Services. Cookies help us distinguish your browser and offer you a better shopping experience. You can adjust your browser settings to manage cookies, but please note that disabling cookies may affect the functionality of our services.

INTEREST-BASED ADVERTISING

We may collaborate with third-party advertising companies to deliver more relevant ads to you across the internet. You have the option to opt-out of this type of advertising through the Digital Advertising Alliance ("DAA") self-regulatory program. While opting out may result in less relevant ads, it will not prevent ads from appearing in your browser or applications.

PATAGONIA SERVICES NOT INTENDED FOR CHILDREN

Our online services are not intended for individuals under the age of 16, and we do not knowingly collect information from them.

UPDATES TO THE PRIVACY POLICY

As we continue to improve our services, we may update this Privacy Policy from time to time. If we make significant changes, we will notify you through email or with a prominent notice on our website. Please check back regularly to stay informed about any policy updates.

Your privacy is essential to us, and we are committed to ensuring that your data is handled responsibly and securely. If you have any questions or concerns about our Privacy Policy, please don't hesitate to contact us using the information provided below.

Thank you for choosing Cascade. We value your trust and are honored to have you as part of our community. Together, we can pursue our mission to create a more sustainable and meaningful world.